Dear YMCA customers,
The YMCA is following the advice of our authorities, including the Ministry of Education, Ministry of Health and local/central Govt directives. At the moment we are proceeding with business as usual with a strong focus on hygiene and asking any participant, guest or staff person to stay home if they are unwell, been travelling in Europe or China, or is in close contact with either of these.
You will notice heightened procedures around hand washing and ask that all our participants share in the responsibility to slow down the spread of the virus by taking as many precautionary measures as possible, and depending on practicability. The wellbeing of our community is of paramount importance and thank you for your co-operation.
At the present time there is no community outbreak and certainly in Christchurch thus far there is no reason to believe that it is unsafe to go about ordinary day to day activities. We currently believe that our YMCA buildings are safe and healthy places to learn, socialise and recreate in and we encourage you to continue attending our facilities for these purposes. The Government focus is on slowing down the spread of the virus, and we are not anticipating closure of services other than those which involve close gatherings of 500 people or more.
This is a rapidly evolving situation and in the case of widespread community outbreak the YMCA is braced for closures of services and the consequent significant financial impact. The YMCA is grateful to you for your ongoing business and support. As a not for profit charitable social enterprise, your support, particularly in times of challenge, enhances our ability to serve our community.
We are making plans to continue to support the vulnerable young people we work with as an organisation as well as older adults who may become isolated from their communities as they take measures to minimise the risk of contracting Corona virus. Our efforts to continue this support will be enabled by our regular customers continuing to support us.
In relation to programmes and services, currently it is business as usual, if usual is a word in these circumstances. People who wish to cancel any programme, booking, service or otherwise will be subject to our usual cancellation policies.
We know that schools are following the directives and advice of the Ministry of Education and we ask that if a school group is attending any YMCA programme or service that they continue those strategies when on our sites. This is the responsibility of the school and the YMCA will support your strategies but cannot provide resources (eg hand sanitizer/masks etc). Schools or groups who have bookings at either of our outdoor centres – Wainui Park or Arthurs Pass – are asked to ensure their risk management plan includes provision of hand sanitiser and the ability to evacuate any person who is unwell.
If the YMCA does decide to cancel or postpone any of our events or programmes, or close any of our facilities, it is unlikely we will be able to pay refunds for deposits. However we will offer credits which will be able to be recouped when this crisis has passed.
If you have any questions please don’t hesitate to get in touch on firstname.lastname@example.org
For specific information about accommodation guests at the City YMCA please click here.